Public Grievance Redressal Portal · Government of Arunachal Pradesh
Transparent, measurable impact since launch
Grievances Received
Resolved
Departments Onboard
Districts Covered
Four simple steps from filing to resolution
Create an account with your mobile number and email to get started.
Fill in the complaint details, pick the department, and upload supporting documents.
Get a unique reference number and monitor every update on the portal in real time.
Receive an official response within the stipulated time and provide feedback.
Non-redressal of grievances is one of the major issues faced by the Government from its citizens. In a landmark decision, the Government of Arunachal Pradesh has introduced the Jansunwai portal — an integrated system for online grievance redressal — to resolve issues faced by the public.
Through this portal, citizens can conveniently file a grievance, track the grievance lodged across all platforms, and receive a response within a stipulated time. Complaints from every source converge on a single platform accessible to all departments, improving access, redressal and monitoring.
Serving the people of Arunachal Pradesh
Hon'ble Governor of Arunachal Pradesh
Hon'ble Chief Minister of Arunachal Pradesh
Hon'ble Chief Secretary of Arunachal Pradesh
Streamlined solutions for effective grievance management
Intuitive interface designed for quick and efficient grievance submission with step-by-step guidance.
Advanced monitoring system providing instant updates and comprehensive status tracking.
Enterprise-grade security protocols ensuring complete data protection and confidentiality.