jansunwai-arn@gov.in Mon – Fri · 10:00 AM – 5:00 PM Itanagar, Arunachal Pradesh
CM JANSUNWAI

Public Grievance Redressal Portal · Government of Arunachal Pradesh

Government of Arunachal Pradesh
Government of Arunachal Pradesh

Voice of Every Citizen Heard

File your grievance online, track its progress in real time, and receive time-bound responses through the CM Jansunwai portal.

Digital Grievance Redressal
Digital · Transparent · Accountable

Seamless Grievance Redressal

A unified platform connecting every citizen with every department — ensuring faster resolution, accountability and complete transparency.

Notice Any grievance sent by email will not be attended to or entertained — please lodge your grievance on this portal.  •  Track your grievance anytime using your registration number.  •  For assistance, call helpline 1076.

Portal at a Glance

Transparent, measurable impact since launch

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Grievances Received

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Resolved

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Departments Onboard

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Districts Covered

How It Works

Four simple steps from filing to resolution

Step 01

Register

Create an account with your mobile number and email to get started.

Step 02

Submit Grievance

Fill in the complaint details, pick the department, and upload supporting documents.

Step 03

Track Progress

Get a unique reference number and monitor every update on the portal in real time.

Step 04

Resolution

Receive an official response within the stipulated time and provide feedback.

About Us

Non-redressal of grievances is one of the major issues faced by the Government from its citizens. In a landmark decision, the Government of Arunachal Pradesh has introduced the Jansunwai portal — an integrated system for online grievance redressal — to resolve issues faced by the public.

Through this portal, citizens can conveniently file a grievance, track the grievance lodged across all platforms, and receive a response within a stipulated time. Complaints from every source converge on a single platform accessible to all departments, improving access, redressal and monitoring.

Simplified Grievance Filing Process
Real-time Grievance Tracking System
Time-bound Resolution Framework
Integrated Department Management

Our Leadership

Serving the people of Arunachal Pradesh

Hon'ble Governor

Lt General Kaiwalya Trivikram Parnaik
PVSM, UYSM, YSM (Retd)

Hon'ble Governor of Arunachal Pradesh

Hon'ble Chief Minister

Shri Pema Khandu

Hon'ble Chief Minister of Arunachal Pradesh

Hon'ble Chief Secretary

Shri Manish Kumar Gupta, IAS

Hon'ble Chief Secretary of Arunachal Pradesh

Key Features

Streamlined solutions for effective grievance management

Easy Submission

Intuitive interface designed for quick and efficient grievance submission with step-by-step guidance.

Real-time Tracking

Advanced monitoring system providing instant updates and comprehensive status tracking.

Secure Platform

Enterprise-grade security protocols ensuring complete data protection and confidentiality.

Ready to raise your voice?

File your grievance today and be part of a transparent, accountable Arunachal Pradesh.

Submit a Grievance Now